When submitting a report, we encourage you to provide as much detail as possible concerning the suspected wrongdoing. This will allow us to conduct any investigation promptly and effectively. The report should explain who did what, when and at what time. If possible, additional information, documents or evidence should be provided.
There are several ways to submit a report which are explained in the policy:
1) You can report directly to the Group General Counsel in writing, or by email, call or in person. You can ask the Group General Counsel for a meeting in person or via video or telephone call to raise your concern.
2) You can use the external Open Talk Hotline to submit your report by email or call.
The ARYZTA Open Talk Hotline is managed by NAVEX which is an independent service and is not part of the ARYZTA Group. The Open Talk ARYZTA Hotline can be contacted at aryzta.ethicspoint.com or via local, toll-free phone numbers that connect reporters to a multilingual reporting service. Countries listed below have a localized reporting channel via the Open Talk Hotline. All workers who are not employees who have a concern to report can do so via the ARYZTA Open Talk Hotline.
Workers reporting in the countries listed below will be given the option to instruct the Open Talk Hotline specialist to:
(i) report to the Responsible Person in the local business; or
(ii) report to the Responsible Person at Group ARYZTA AG level.
Reports from workers in the other countries will be forwarded to the Responsible Person at Group ARYZTA AG level.
Full details of the Whistleblowing process is set out in our Whistleblowing Policy.